Customer care
Frequently asked questions
Helpful guidance for exploring watches and finding the information you need before choosing.
Questions, considered
Everything worth knowing
How do I choose the right watch?
Explore by finish and compare the available case measurements, product details and imagery on each product page.
How can I understand watch sizing?
Case diameter and overall proportions affect how a watch sits on the wrist. Use our sizing guide alongside the measurements listed for each product.
Where can I find product specifications?
Available materials, dimensions, movement and strap details appear on the individual product page.
How should I care for my watch?
Follow the care information supplied for the specific watch and avoid assuming every model has the same water, impact or material resistance.
Can I get help before ordering?
Contact customer care for help comparing available products or locating specific product information.